Your Well-Being Is Our Priority · Applies to All Members
Gaming is entertainment — not a source of stress or problems. Crikes wants every member to play with a clear head and within their limits. This page is here to make that easier.
Tools Available on Crikes to Help You Stay in Control
Set your own daily, weekly, or monthly deposit cap directly from Account Settings. Reducing your limit takes effect immediately — increasing it requires a 72-hour waiting period.
Decide in advance how long you want to play. After that time, Crikes will automatically show a break notification and give you the option to end your session.
You can set a maximum limit on how much you wager within a given period. This is a practical way to prevent overspending — especially during a losing streak.
If you feel you need some distance, you can temporarily suspend your account for anywhere between 24 hours and 30 days. You won't be able to log in during this period — a simple way to protect yourself.
For a longer break, self-exclusion can be set for 6 months, 1 year, or permanently. Once activated, it cannot be cancelled before the period ends — and that's intentional.
Your full account transaction history is available at any time — see exactly how much you've deposited, spent, and won. Transparency helps you stay in control.
Gaming on Crikes is about more than winning or losing — it's an entertainment experience. Responsible gaming means enjoying that experience while staying in control, within your budget, and in a good headspace. When gaming starts to feel like stress or obligation rather than fun, it's time to step back.
For many people in Bangladesh, cricket is more than a sport — it's a passion. That passion naturally draws people to betting, and there's nothing wrong with that. However, making decisions driven purely by emotion, or placing bigger bets to chase back losses, can develop into harmful habits. Crikes addresses these issues openly, because we believe honesty is always the right approach.
Responsible gaming is built on a few core principles that Crikes encourages every member to keep in mind. First, only play with money you can afford to lose — funds whose loss won't have a serious impact on your life. Think of betting as entertainment, not income. Just as a cinema ticket doesn't get refunded after the film, approach betting with the same mindset.
Second, set a fixed budget and stick to it. That's exactly why Crikes built the deposit limit feature — to make it easy to set boundaries and avoid overspending without realising it. Many users see it as just another app option, but regular users say it's what keeps their gaming experience enjoyable and in control.
Third, never bet with the aim of winning back money you've already lost. This mindset is known as "chasing losses" and is one of the most common signs of problem gaming. When you're on a losing streak, taking a break is always the right call.
Crikes understands that gaming problems can affect anyone — it is not a sign of failure or weakness. Recognising the problem and seeking help takes real courage. Our help center is always ready to offer confidential advice in Bengali.
Many people hesitate before choosing self-exclusion — wondering if it's really necessary, or whether they'll regret it later. In reality, a large number of those who have self-excluded say it brought a positive change to their lives. Crikes fully respects this decision and processes all self-exclusion requests as a top priority.
Remember — Crikes wants you to enjoy gaming over the long term. A happy, in-control player is our most valued member. Using these responsible gaming tools isn't a sign of weakness; it's a smart decision.
If you feel your gaming is getting out of control, contact our help center right away at support@crikes.best. You can speak in Bengali, and everything is kept confidential — no judgment, just support.
If any of the following apply to you, consider reaching out for support
Important: If you recognise even one of the signs above in yourself, treat it as a warning. Contact our help center or reach us in Bengali at support@crikes.best.
How to Manage Your Gaming Step by Step
You can set separate daily, weekly, and monthly limits all at once. Reductions take effect immediately. If you want to increase a limit, a 72-hour cooling-off period applies — this is intentional, to prevent impulsive decisions made in the heat of the moment.
Session limits can be set anywhere from 30 minutes to 4 hours. When your time is up, you'll receive a notification and a prompt to end the session. You can choose to continue — but the reminder will still be shown.
Once a self-exclusion request is submitted, your account will be closed within 24 hours. Promotional emails will also stop during this period. When the exclusion period ends, you may apply to reactivate your account — though there is a deliberate process in place before that can happen.
If you'd like to leave Crikes for good, you can apply for permanent account closure. Any remaining funds will be returned after verification. We respect this decision fully, and the process has been made as straightforward as possible.
Ask yourself these questions honestly — there are no right or wrong answers
If you answer "Yes" to two or more questions, treat it as a warning sign. Use Crikes's responsible gaming tools or reach out to our help center — support is available without any judgment.
We believe responsible gaming is a shared responsibility. Crikes is committed to holding up its end — across every point below.
Every member's age is verified at registration and through KYC to confirm they are 18 or older. Any account found to belong to a minor is closed immediately.
Every bonus comes with clearly stated terms. No hidden rules — because we believe transparency is the foundation of a lasting relationship.
All requests for responsible gaming support are handled with complete confidentiality. Your information is never shared with anyone.
Self-exclusion and limit requests are actioned as the highest priority — without delay.
Responsible Gaming & Account — Frequently Asked Questions
Register, set your limits, and enjoy the thrill of cricket safely — alongside more than 500,000 members.
If You Need Help: Help Center · support@crikes.best